Scope and Collection of Information
We collect only information that is reasonably needed to respond to business inquiries, coordinate orders, support logistics, evaluate job applications, improve the website, and maintain lawful operational records.
- Identity and contact details such as full name, company, email address, phone number, delivery address, and billing information.
- Business transaction details such as quotation requests, order volume, preferred delivery schedule, and operational specifications.
- Recruitment data such as CV, education history, supporting documents, profile photo, and other files uploaded through the career page.
- Technical usage information including IP address, browser details, visited pages, and approximate visit timing to help us evaluate site performance.
Use of Information
We use data to process inquiries, prepare quotations, confirm orders, coordinate cold-chain delivery, communicate with customers and partners, evaluate recruitment submissions, improve internal workflows, and comply with legal, tax, audit, and administrative obligations.
Sharing, Storage, and Security
- We may share limited information with trusted logistics, hosting, technology, or support partners that help us run our services and systems.
- We may disclose information when required by law, lawful requests, tax obligations, audit processes, or dispute handling.
- We apply administrative and technical safeguards, but no online system can guarantee absolute security against every possible threat.
- Information is retained for as long as reasonably necessary to support active business relations, service records, recruitment evaluation, and legal obligations.
Your Rights and Cookies
You may request access to data we hold about you, request correction of inaccurate information, request deletion where legally possible, or object to certain direct marketing communication. Our website may also use cookies or similar technologies to support essential site behavior and evaluate performance trends.
